Shipping policy

Shipping Policy

Effective Date: 13 January 2025

Thank you for shopping with us! We aim to provide a seamless shopping experience, and we want you to know how our shipping process works. Please read our shipping policy carefully for all the details.

1. Shipping Locations
We currently ship to Australia, USA, Canada, NZ. If you are located outside of these areas, please contact us at wtf4x423@gmail.com for potential shipping options.

2. Processing Time
Orders are typically processed within 5 business days. Please note that processing times may vary during peak seasons or holidays.

3. Shipping Methods and Delivery Times
We offer several shipping options:

- Standard Shipping: [Delivery time, e.g., 5-7 business days]
- Expedited Shipping: [Delivery time, e.g., 2-3 business days]
- Overnight Shipping: [Delivery time, e.g., 1 business day]

Delivery times are estimates and may vary due to factors outside of our control.

4. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and your location. You may also see options for free shipping on orders over a certain amount, $100.

5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.

6. International Shipping
For international orders, please note that you may be subject to customs duties and taxes. These charges are the responsibility of the customer and are not included in the shipping costs.

 7. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us at wtf4x423@gmail.com within 5 days of the expected delivery date. We will assist you in resolving the issue.

 8. Returns and Exchanges
For information regarding our return and exchange policy, please refer to our Return Policy Page.

9. Contact Us
If you have any questions or concerns regarding your order or shipping, please reach out to our customer service team at wtf4x423@gmail.com or 0405 993 736.

Thank you for choosing us! We appreciate your business.